Report safety and welfare concerns

We advise following your organisation’s safeguarding processes if they differ from the steps below.

View the below flowchart as a text only webpage

Reporting safety and welfare concerns flowchart

Is someone in immediate danger?

If someone is in immediate danger contact the emergency services on 999 If someone is not in immediate danger see below

Are you concerned someone is being radicalised?

 If you are concerned someone is being radicalised follow these steps

If you are not concerned that someone is being radicalised see below

Consider making a safeguarding referral

The steps below apply to people who are at risk of harm, or who have been harmed, within the boundaries of Devon County Council.

Find out what to do if someone is at risk/has been harmed in another local authority area.

If you are concerned about a child (aged under 18) If you are concerned about an adult (aged 18+)

Primary cause for concern is harm taking place outside the home or family – use the Adolescent Safety Framework

Consider if they meet the legal threshold for referral

Primary cause for concern is harm inside the family or home – consider which parts of this threshold tool best reflect their needs Refer into Devon Adult’s Services Safeguarding Hub. Complete a referral form or contact Care Direct on 0345 155 007

Mostly level 1-2 needs

Requires Early Help Support

Mostly level 3-4 needs

Call 0345 155 1071 for a MASH consultation. If appropriate make a MASH Contact

If your concerns relate to child exploitation you may also need to make a Missing and Child Exploitation (MACE) submission

Guidance and support with making a MACE submission

Once you have made a safeguarding referral, or feel it’s not appropriate to do so, submit an information report to the police.

This will help you share information that you would not include in a safeguarding referral. This includes information about other victims and suspects.

Signposting to other support

You can signpost people to local support services. These may be helpful if you’re waiting to hear back about a safeguarding referral, if someone does not meet referral thresholds, or if they could benefit from additional support.

You might also be in a position to provide someone with further support.

  • What next?

    Find out what happens after you have submitted a safeguarding referral.

  • Self-help

    Access support if your work has affected your wellbeing