Reporting safety and welfare concerns (text only)

We advise following your organisation’s safeguarding processes if they differ from the steps below.

Reporting safety and welfare concerns flowchart

Step One: Is someone in immediate danger?

  1. If someone is in immediate danger contact the emergency services on 999.
  2. If someone is not in immediate danger go to Step Two.

Step Two: Are you concerned that someone is being radicalised?

  1.  If you are concerned that someone is being radicalised follow the steps on our reporting radicalisation concerns page
  2. If you are not concerned that someone is being radicalised go to Step Three.

Step Three: Consider making a safeguarding referral

The steps below apply to people who are at risk of harm, or who have been harmed, within the boundaries of Devon County CouncilFind out what to do if someone is at risk/has been harmed in another local authority area.

  1. If you are concerned about a child (aged under 18) go to Step Four.
  2. If you are concerned about an adult (aged 18 or over) go to Step Five.

Step Four: Concerns about a child (aged under 18)

  1. If the primary cause for concern is harm taking place outside the home or family use the Adolescent Safety Framework.
  2. If the primary cause for concern is harm inside the family or home consider which parts of this threshold tool best reflect their needs.

Step Five: Concerns about an adult (aged 18 or over)

  1. Consider if the adult meets the legal threshold for referral
  2. Refer into Devon Adult’s Services Safeguarding Hub. Complete a referral form or contact Care Direct on 0345 155 007

Step Six: After making a safeguarding referral

Once you have made a safeguarding referral, or feel it’s not appropriate to do so,submit an information report to the police. This will help you share information that you would not include in a safeguarding referral. This includes information about other victims and suspects.

Signposting to other support. You can signpost people to local support services. These may be helpful if you’re waiting to hear back about a safeguarding referral, if someone does not meet referral thresholds, or if they could benefit from additional support. You might also be in a position to provide someone with further support.